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privacy policy

Data Controller
In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties in Mexico, Artelam, located at Cutzi 90, Colonia Vista Bella, Morelia, Mexico, is responsible for the processing of your personal data.

 

Personal Data Collected
Through our website www.artelam.mx, we may collect the following personal data:

  • Full name

  • Email address

  • Shipping address

  • Phone number

  • Billing information (RFC, tax address)

Purpose of Data Processing
Your personal data will be used for the following primary purposes:

  • To process and track orders and purchases

  • To issue electronic invoices

  • To provide customer service

  • To send notifications about order status

And for the following secondary purposes:

  • To send promotions, updates, and information related to our products

  • For statistical purposes and to improve user experience

If you do not wish your data to be used for secondary purposes, you may send an email to: [your contact email]requesting your exclusion.

Data Transfers
Your data will not be shared with third parties without your consent, except when required by law or competent authorities.

Security Measures
Artelam implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized access, use, or processing.

ARCO Rights (Access, Rectification, Cancellation, and Opposition)


You have the right to access, rectify, cancel, or oppose the use of your personal data, as well as to revoke your consent. To exercise these rights, please contact us at: info@artelam.com with the subject “ARCO Rights” and attach a valid ID.

 

Changes to this Privacy Notice
We reserve the right to make changes or updates to this Privacy Notice, which will be published on this website. We recommend reviewing it periodically.

Last updated: June 30, 2025

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